If your child is unable to attend an appointment please call the office 24 hours in advance so that we may give that time to another patient.We understand that unforeseen events can happen but we would appreciate your cooperation.
Our goal is to see all patients on time for their scheduled appointment. There may be times where dental emergencies need to be seen as soon as possible. Please accept our apology in advance should this occur during your appointment. We put children and their health first at all times.
If you arrive 10-15 minutes late for your appointment, you may be asked to reschedule for the next available appointment time.
The appointment time is reserved specifically for your child. Broken or missed appointments affect many people. Two (2) missed appointments or two (2) cancellations without advance notice will result in a charge for this reserved time.
A parent or legal guardian MUST be present during the first visit in order to sign all legal documents and consent to treatment.
Fees will be charged for consultations, treatment and other services. All fees are to be paid in full at the end of each appointment. For your convenience we accept cash, debit, MasterCard or VISA.
We will provide a treatment estimate in advance that can be submitted to your insurance company on your behalf. However, your insurance policy is a contract between you, your employer and the insurance company. Many insurance companies will not provide us with information directly. We have no say in the selection of your insurance company, no control over the terms of your contract, the methods of reimbursement or the determination of your insurance benefits. Therefore, we do not accept assignment of benefits from any insurance company. Any reimbursement by your insurance company should be made directly to you according to the terms of your contract with them. We will submit the claim electronically and in a matter of days, you should be reimbursed directly to your account.
It is important that you notify us of any changes in your plan or your address.